Codemasters : Dungeons & Dragons Online : Ddo : Faq

Latest 5 FAQ entries

Where and how do I create a game account and DDO subscription?
(Last updated: 01-10-2009 16:09:11)

Go to the Codemasters Online (CO)Player Accounts Site to setup up your account
If you do not already have an account, click on the 'Click here to create a new account' link at the bottom
Hit the submit button
You will be asked to select a username. The name that you choose will be your login ID for the CO accounts system AND for DDO.
Choose a password and a secret answer as your password reminder
Hit submit
You should see a message saying your account creation was successful
You are required to click an activation link that will be sent to you in an email to complete the process. This can take up to several hours sometimes depending on traffic. If you are an AOL or Arcor customer there can be issues with AOL/Arcor not allowing our e-mails through to you and in this case it is recommended you use a Hotmail or Yahoo email account to register with. You can always change your details later on.
When the e-mail arrives, click the activation link to activate your account
You should now see a CO accounts page that says your account activation was successful
Now click the link to go to the CO accounts home page
If you are not already, login using the username and password you chose in step 4
Once logged in, click the link that says 'Click here to create a new subscription'
From the product drop down box, select DDO
Enter your retail key in the box provided
Write the word you see in the box provided
Hit submit
You should now see a message saying that your new subscription has been created successfully and you are ready to start playing

Note: If you do not own a credit card or if you do not have a verified PayPal account yet you may choose the option "I WILL PAY LATER" to activate the account immediately. (For details on this please see the FAQ entry: "How do I activate my free month's game time?").

Need a copy of the game? If you need to download a copy of the game client, please visit the downloads page for links.

Which servers were merged?
(Last updated: 16-03-2009 08:20:27)

Boldrei and Aureon were merged into the new Keeper server. Dorn, Onatar and Lyrandar were merged into the new Devourer server.

Names which existed on more than one of the merged servers now appear with a suffix as follows: -

Please note that as a result of this merge, you might have more than 14 characters on your account per server. As currently the maximum amount of characters per server is 14 you won't be able to create a new character until your amount of characters on that particular server is below 14.

How can I get my copy of game?

(Last updated: 14-03-2009 07:57:45)

You can buy the game at your favourite retailer, (see our Where to Buy page http://www.ddo-europe.com/where_to_buy.php). You can also download it digitally from Metaboli, here. As the publishers, Atari made sure the game is available to buy at your retail stores and with some online vendors.

Where can I get a free trial?

(Last updated: 13-03-2009 18:47:11)

You can obtain a free trial by visiting our free trial page.

Will I be able to buy the game online via digital download?

(Last updated: 13-03-2009 18:41:00)

Yes, you can now buy the game online from Metaboli. See their DDO section, here: buy.metaboli.com