Codemasters : Dungeons & Dragons Online : Ddo : Faq

Billing:

Where and how do I create a game account and DDO subscription?
(Last updated: 01-10-2009 16:09:11)

Go to the Codemasters Online (CO)Player Accounts Site to setup up your account
If you do not already have an account, click on the 'Click here to create a new account' link at the bottom
Hit the submit button
You will be asked to select a username. The name that you choose will be your login ID for the CO accounts system AND for DDO.
Choose a password and a secret answer as your password reminder
Hit submit
You should see a message saying your account creation was successful
You are required to click an activation link that will be sent to you in an email to complete the process. This can take up to several hours sometimes depending on traffic. If you are an AOL or Arcor customer there can be issues with AOL/Arcor not allowing our e-mails through to you and in this case it is recommended you use a Hotmail or Yahoo email account to register with. You can always change your details later on.
When the e-mail arrives, click the activation link to activate your account
You should now see a CO accounts page that says your account activation was successful
Now click the link to go to the CO accounts home page
If you are not already, login using the username and password you chose in step 4
Once logged in, click the link that says 'Click here to create a new subscription'
From the product drop down box, select DDO
Enter your retail key in the box provided
Write the word you see in the box provided
Hit submit
You should now see a message saying that your new subscription has been created successfully and you are ready to start playing

Note: If you do not own a credit card or if you do not have a verified PayPal account yet you may choose the option "I WILL PAY LATER" to activate the account immediately. (For details on this please see the FAQ entry: "How do I activate my free month's game time?").

Need a copy of the game? If you need to download a copy of the game client, please visit the downloads page for links.

I used to be a subscriber and have come back to DDO. Do I need to buy the game again?
(Last updated: 13-03-2009 18:12:41)

No, you do not. If you previously were a DDO subscriber all you need to do is log into your Codemasters Online player account and re-open your existing subscription

How do I create a Codemasters Online account?

(Last updated: 12-03-2009 22:27:30)

To create your subscriptions to DDO, sign up for a free player account at the Codemasters Online account page www.codemasters.com/cog.

What options are there for credit/debit card payments?

(Last updated: 12-03-2009 22:05:50)

The following cards are accepted: MasterCard, Visa, Delta in most currencies. Visa Electron payments are accepted in GBP. Solo, JCB and Switch (Maestro) payments which are processed and settled in GBP only. Laser cards will take payment in Euros.

On the DDO box there is a mention of pre-paid cards, where do I find those prepaid cards?
(Last updated: 12-01-2007 20:39:40)

You can purchase DDO game cards from most good game retailers. Please check our game time card page for further information.

Page: 1 2 3 Next