Firstly make sure that your controller is plugged in and functioning correctly in Windows and that you have downloaded and installed the latest drivers for the device from the manufacturer’s website.

You should also ensure that no schemes or profiles are running for your controller. If you are using a steering wheel, we recommend that you use the ‘separate’ axis options for your pedals, rather than the ‘combined’ option. See your wheel documentation for further information on this.

Can you also check Steam’s controller settings (Steam > Settings > Controller > General Controller settings) and make sure all boxes are unticked.

If you are using a controller which is not officially supported then you will receive a message: “No Preset Control Scheme for Device(s)” upon starting the game. If you proceed to the next screen then you will be able to configure the device using a Custom Control Scheme (go to
section E below).

If your controller is recognised but you wish to change the controls or the device used, please do as follows…

A) From the game’s main menu select the “Game Options” menu. Then select “Settings” > “Controls, Vibration & Force Feedback” > “Control & Calibration Schemes”
B) Now use the arrow (cursor) keys on your keyboard to select the controller you wish to use from the list (the selected controller(s) will be ticked). If you have one of the officially supported controllers (listed in the readme found at C:/Program Files (x86)/Steam/steamapps/common/F12020/readme/readme.html) then it should be automatically recognised and selected. You will be able to choose a different preset control layout by highlighting the Preset and then choosing “Enable” (press F8 on your keyboard).
C) If your controller is not recognised or you wish to use a different control layout select the Preset you wish to change, then choose “Edit”.
D) You can tab between “Control Scheme”, “Calibration”, “Vibration and Force Feedback” and “MFD Shortcuts” (Multi Function Display) by pressing the F5 and F6 keys.
E) To configure your controller in the “Control Scheme” and “MFD Shortcuts” screens do as follows:1) Press Enter on the game action that you want to configure, and “Waiting for input” will appear. This shows that the game is waiting for you to input the controller action that you want.
2) Perform the appropriate controller action (e.g. press the accelerator) and it will appear in place of “Waiting”.
3) Repeat the above steps for all the actions you want to set up.
4) When you’re finished back out (with Escape)
5) You will be asked if you want to save your changes. If you want to save them choose “Save as new Control Scheme” and you will be prompted to name this new profile. Your profile should be saved and your controller should now work in the game.
F) To configure your wheel or controller to give the feel you would like, please adjust the Calibration Settings and the Vibration & Force Feedback options. For an explanation of these settings, please see the readme and the advice given on screen.

NOTE. The links on this page will take you to external websites, which are not affiliated with Codemasters.

You can check if there are any reported server issues on our Twitter feeds…

Dirt Game
Formula One Game
Grid Game

If there are no reported issues with our servers then we can also check your platform’s (PSN, Xbox, Steam etc) status from the following links…
Playstation
Xbox
Steam
Stadia

For further troubleshooting, please ensure that your connection is unrestricted and all ports are open as per the advice on the following links….

Xbox One

PS4

PC/Steam

You will also need to open ports TCP and UDP port 3074.

PC users should also ensure that you have fully updated Windows (including all service packs). We recommend using Windows 10 for all games that support this version of Windows.

The gearbox settings are adjusted from the “Assists” menu which is found on the home tab.
Please note that you can only change your gearbox when using the “Standard” Assists menu. This option will not appear in the “Casual” list of options.

Please ensure that you have entered the DLC code from the separate sheet of paper that came with your game box.

If you have not, you will need to do this to enable the DLC content.

Once you have entered the code, please check that the DLC has downloaded correctly and it should then work without problems.

F1 2020 contains all of the circuits from the original 2020 season,
including Circuit Zandvoort and Hanoi Circuit, that were announced here.

Unfortunately it is not possible to add the recently announced circuits to the revised 2020 season.

Unfortunately we are unable to confirm any plans to add cross-platform play to the game at the current time.

We cannot confirm any plans, at the moment, to release F1 2020 on PS5/Xbox Series X or S. However Sony has stated that most PS4 games will work on PS5 and Microsoft has stated that all Xbox One games will work on Xbox Series X and S.

Full details on the wheel and controller support in the game can be found here.

PlayStation® 4

Buttkicker
Fanatec ClubSport Shifter SQ v1.5
Fanatec ClubSport Steering Wheel F1® Esports
Fanatec ClubSport Steering Wheel Formula v2
Fanatec CSL Elite PS4
Fanatec Podium Racing Wheel F1®
Logitech Driving Force Shifter
Logitech G29
Next Level Racing Motion Platform
Pace Wheel
Thrustmaster Ferrari 458 Rim
Thrustmaster Ferrari F1 Rim
Thrustmaster Ferrari GTE Rim
Thrustmaster GT Rim
Thrustmaster Leather 28 GT Rim
Thrustmaster LED Display
Thrustmaster PS Rim
Thrustmaster T150
Thrustmaster T300
Thrustmaster T500
Thrustmaster T80
Thrustmaster T-GT
Thrustmaster TH8A Add-On Shifter
Venom Hurricane

Xbox One

Buttkicker
Fanatec ClubSport Shifter SQ v1.5
Fanatec ClubSport Steering Wheel F1® Esports
Fanatec ClubSport Steering Wheel Formula v2
Fanatec ClubSportWheel
Fanatec CSL Elite
Fanatec CSL Elite McLaren GT3
Fanatec Podium
Logitech Driving Force Shifter
Logitech G920 Racing Wheel
MadCatz Pro Racing
Thrustmaster Ferrari 458 Rim
Thrustmaster Ferrari F1 Rim
Thrustmaster Ferrari GTE Rim
Thrustmaster GT Rim
Thrustmaster Leather 28 GT Rim
Thrustmaster PS Rim
Thrustmaster TH8A Add-On Shifter
Thrustmaster TMX
Thrustmaster TS XW RACER
Thrustmaster TX

PC

Fanatec ClubSportWheel
Fanatec CSL Elite
Fanatec CSR Elite
Fanatec Podium
Leo Bodnar SimSteering v2
Logitech Driving Force GT
Logitech Driving Force Pro
Logitech G25 Racing Wheel
Logitech G27 Racing Wheel
Logitech G29 Racing Wheel
Logitech G920 Racing Wheel
PS4 Controller
SimXperience Accuforce v1
Steam Controller
Thrustmaster Ferrari 430 Force Feedback Racing Wheel
Thrustmaster Ferrari 488 Challenge Edition
Thrustmaster Ferrari GT Experience
Thrustmaster Ferrari GT F430 Wireless Cockpit
Thrustmaster RGT Force Feedback Clutch Edition
Thrustmaster T100
Thrustmaster T150
Thrustmaster T300
Thrustmaster T500
Thrustmaster T-GT
Thrustmaster TMX
Thrustmaster TS PC RACER
Thrustmaster TS XW RACER
Thrustmaster TX
Thrustmaster Universal Challenge 5-in-1 Racing Wheel
Xbox 360 Pad for Windows
Xbox One Controller

Please note that the above is a list of officially supported
controllers. If your controller is not in the above list it may still
work with the game either fully or with limited functionality but it is
not officially supported. When using an unsupported wheel or pedals, you
will need to edit an existing controller preset and define each action
yourself, as the game will not recognise your device automatically.

We are currently investigating this issue but, until we are able to deploy a permanent fix, taking the following steps should allow you to workaround the problem:

1) Go to the customisation menu before loading My Team
2) Change any ‘official’ liveries (cars, suits etc) that you can’t customise (70th Aniversary, Racenet, WeRaceAsOne etc) to one of the basic liveries
3) Choose to use these liveries in the My Team mode.

You should now be able to play the My Team mode again.

Can you locate your My Games folder. E.g.

C:\Users\[your username]\Documents\My Games\

If any of the text in this path uses symbols, or non-standard or non-western characters (e.g. é or ä, or Chinese/Korean/Japanese/Greek/Russian/Arabic) then this will cause this issue.

If so, please can you create a new Windows username that only features standard western characters and use this to play the game.